Related situations · Taiwan Worker Guide
When Filipino workers in Taiwan should call 1955
How to use the 1955 hotline for salary, ARC, employer transfer, work injury, agency fees, and interpreter help.
Related situations
Issues
Salary not paid
Check the pay date, record work hours, keep payslips, and call 1955 if your employer or agency does not answer clearly.
Read guide ProcessNeed to change employer
Changing employer usually needs an official process. Do not leave work without documenting the reason and getting advice first.
Read guide UrgentARC or work permit expiring
Document deadlines matter. Check the expiry date, ask for written renewal status, and do not wait until the last day.
Read guide UrgentInjured at work
Get medical care first. Record time, place, witnesses, and how the injury happened before settling any claim.
Read guide CheckAgency fee looks wrong
Ask for a fee breakdown and receipt. Do not pay extra charges without clear written proof.
Read guide HelpNeed a doctor or interpreter
1955 provides information and live interpretation for medical visits, office matters, work, and daily life needs.
Read guideFree 24-hour hotline for migrant workers, employers, and agencies. Official services include consultation, complaints, legal aid information, protection referral, and interpretation.